Job Description
Southport Metro Medical Centre eagerly seeks a highly skilled Customer Services and Administration Officer to join our team as a pivotal Medical Receptionist, embodying the key front-of-house role at our bustling medical center.
Currently, we have a maternity leave cover position available that not only fills an immediate need but also harbors the potential for future growth. At Southport Metro Medical, our ethos revolves around continuous improvement, where we constantly streamline our processes and nurture the development of our staff.
Our pursuit is to attract the most exceptional talents, individuals fervently dedicated to delivering outstanding healthcare services. Our vision is to stand out as the region's preferred employer, fostering a working culture grounded in respect, empowerment, and the highest clinical standards. We prioritize creating a supportive environment that champions employee growth through continuous education and professional advancement.
As our medical center grows, significant opportunities arise for the right candidate. We place immense value on exemplary customer service skills, pivotal in liaising with our clinical and non-clinical teams as well as our valued patients. Essential qualities include effective verbal and written communication, a meticulous attention to detail, and a robust team-oriented mindset.
The ideal candidate will boast a proven track record in administration and customer service, fortified by an adept understanding of Best Practice, a widely embraced medical software system. Proficiency in accurate data entry is paramount, as is a profound comprehension of risk management principles.
While not mandatory, prior experience as a Medical Receptionist would be advantageous. Familiarity with Best Practice or similar medical software systems, coupled with proficiency in MS Office programs, is considered beneficial. Flexibility in working hours to align with our center's needs is preferred.
If you're a dedicated and skilled professional seeking an enriching role as a Medical Receptionist, Southport Metro Medical Centre presents an outstanding opportunity to flourish in a supportive and dynamic setting. Join us and contribute to our mission of delivering exceptional healthcare services to our community.
We offer a nurturing environment committed to continuous employee education and professional development. Our ongoing expansion creates significant prospects for the right candidate.
Essential Criteria:
- Exceptional customer service for both clinical and non-clinical teams and patients
- Strong verbal and written communication skills
- Keen attention to detail
- Demonstrated strong team ethic
- Experience in Administration and Customer Services roles
- Solid knowledge of Best Practice
- Proficient and accurate data entry skills
- Understanding of Risk Management principles
Desirable Criteria:
- Previous experience as a Medical Receptionist
- Experience in Best Practice or similar Medical software
- Proficiency in associated MS Office programs
- Ability to work flexible shifts to meet our business hours' demands
Please click the apply now button and attach your resume
Southport Metro Medical Centre holds a special place as the first Medical Centre opened by Momentum Health Australia.
Since our inception, we have proudly nurtured and expanded our loyal patient base, reaching out to the wider community of the Gold Coast. Our commitment to delivering exceptional healthcare services has been unwavering, and we continue to establish ourselves as a trusted and respected medical clinic.
In February 2023, we made the transition to a mixed billing practice, a decision that has been warmly embraced by our patients. This change allows us to offer a broader range of services and cater to the diverse needs of our community. We prioritise the accessibility and affordability of healthcare while maintaining the highest standards of medical practice.
One of the key strengths of our medical center lies in the cohesive and collaborative nature of our team. Our General Practitioners, Nurse Practitioners, and Allied Health Professionals work synergistically, sharing their expertise and insights to provide comprehensive and holistic care to our patients. We believe in the power of interdisciplinary collaboration, recognising that each member of our team plays a crucial role in the well-being of our patients.
Support is at the heart of our practice. Our administration and nursing teams provide essential assistance and support to our clinical professionals, ensuring smooth operations and seamless patient experiences.
We foster an environment where everyone is valued and respected, and where teamwork is celebrated. We believe that by supporting one another, we can create a positive and fulfilling work atmosphere.
We are actively seeking applications and inquiries from General Practitioners, Nurse Practitioners, and other Allied Health Professionals who are passionate about making a difference in the lives of patients. Joining our growing team means becoming part of a dynamic and forward-thinking organisation that values innovation, collaboration, and the delivery of exceptional healthcare services.
At Southport Metro Medical Centre, we offer more than just a job. We offer the opportunity to be part of a remarkable team that is dedicated to improving the health and well-being of our community. We provide a supportive and nurturing environment, where ongoing professional development and growth are prioritised. By joining our team, you will have the chance to contribute to our mission of providing comprehensive and compassionate care to the Gold Coast community.
If you are a dedicated and passionate healthcare professional, we encourage you to reach out to us and explore the exciting possibilities of joining our team at Southport Metro Medical Centre. Together, we can make a meaningful impact on the health and lives of those we serve.
We look forward to working with you.