Medical Reception | Gold Coast

  • Southport Metro Medical Centre
  • Southport Metro Medical Centre, Scarborough Street, Southport QLD, Australia
  • May 03, 2024
Part time Medical Administration

Job Description

Southport Metro Medical Centre eagerly seeks a highly skilled Customer Services and Administration Officer to join our team as a pivotal Medical Receptionist, embodying the key front-of-house role at our bustling medical center.

Currently, we have a maternity leave cover position available that not only fills an immediate need but also harbors the potential for future growth. At Southport Metro Medical, our ethos revolves around continuous improvement, where we constantly streamline our processes and nurture the development of our staff.

Our pursuit is to attract the most exceptional talents, individuals fervently dedicated to delivering outstanding healthcare services. Our vision is to stand out as the region's preferred employer, fostering a working culture grounded in respect, empowerment, and the highest clinical standards. We prioritize creating a supportive environment that champions employee growth through continuous education and professional advancement.

As our medical center grows, significant opportunities arise for the right candidate. We place immense value on exemplary customer service skills, pivotal in liaising with our clinical and non-clinical teams as well as our valued patients. Essential qualities include effective verbal and written communication, a meticulous attention to detail, and a robust team-oriented mindset.

The ideal candidate will boast a proven track record in administration and customer service, fortified by an adept understanding of Best Practice, a widely embraced medical software system. Proficiency in accurate data entry is paramount, as is a profound comprehension of risk management principles.

While not mandatory, prior experience as a Medical Receptionist would be advantageous. Familiarity with Best Practice or similar medical software systems, coupled with proficiency in MS Office programs, is considered beneficial. Flexibility in working hours to align with our center's needs is preferred.

If you're a dedicated and skilled professional seeking an enriching role as a Medical Receptionist, Southport Metro Medical Centre presents an outstanding opportunity to flourish in a supportive and dynamic setting. Join us and contribute to our mission of delivering exceptional healthcare services to our community.

We offer a nurturing environment committed to continuous employee education and professional development. Our ongoing expansion creates significant prospects for the right candidate.

Essential Criteria:

  • Exceptional customer service for both clinical and non-clinical teams and patients
  • Strong verbal and written communication skills
  • Keen attention to detail
  • Demonstrated strong team ethic
  • Experience in Administration and Customer Services roles
  • Solid knowledge of Best Practice
  • Proficient and accurate data entry skills
  • Understanding of Risk Management principles

Desirable Criteria:

  • Previous experience as a Medical Receptionist
  • Experience in Best Practice or similar Medical software
  • Proficiency in associated MS Office programs
  • Ability to work flexible shifts to meet our business hours' demands

Please click the apply now button and attach your resume