Medical Receptionist | Front of House

  • Southport Metro Medical Centre
  • Southport Metro Medical Centre, Scarborough Street, Southport QLD, Australia
  • Apr 02, 2024
Part time Medical Administration

Job Description

Southport Metro Medical Centre is actively seeking a highly skilled and experienced customer services and administration officer to join our team as a Medical Receptionist. This position plays a vital role as the key front of house representative for our busy medical center.

At Southport Metro Medical, we are committed to attracting the best and brightest individuals who are passionate about providing exceptional healthcare services. Our aim is to establish ourselves as the employer of choice in the region, offering a working culture based on respect, empowerment, and best clinical practices. We believe in creating a supportive environment for our employees and are dedicated to their ongoing education and professional development.

As our medical center continues to expand, we are excited to offer significant opportunities to the right candidate. We value exceptional customer service skills, both in dealing with our clinical and non-clinical teams as well as our patients. Effective verbal and written communication skills are essential for this role, along with a keen attention to detail and a strong team ethic.

The ideal candidate will have a proven track record in administration and customer service, with a solid knowledge of Best Practice, a widely used medical software system. Proficiency in accurate data entry is crucial, as is a good understanding of risk management principles.

While not essential, previous experience as a Medical Receptionist would be highly desirable. Familiarity with Best Practice or similar medical software systems, as well as proficiency in MS Office programs, would be advantageous. Additionally, the ability to work flexible shifts to accommodate our opening hours and business needs is preferred.

If you are a dedicated and skilled professional seeking a challenging and rewarding role as a Medical Receptionist, Southport Metro Medical Centre offers an excellent opportunity to thrive in a supportive and dynamic environment. Join us and contribute to our mission of providing outstanding healthcare services to our community.

We offer a supportive environment and are committed to our employee’s ongoing education and professional development. 

Our ongoing expansion brings significant opportunities for the right candidate.

Essential Criteria:

  • Exceptional customer service for our clinical and non clinical team and patients
  • Well-developed verbal and written communication skills
  • Strong attention to detail
  • Able to demonstrate strong team ethic
  • Experienced Administration and Customer Services officer
  • Able to demonstrate solid knowledge of Best Practice
  • Well developed accurate data entry skills
  • Risk Management knowledge

Desirable Criteria:

  • Previous Medical Receptionist experience
  • Experience in Best Practice or other Medical Equivalent software
  • Experience with associated MS Office programs
  • Ability to work flexible shifts to meet the needs of our opening hours and business