Medical Receptionist | Front of House
- Southport Metro Medical Centre
- Southport Metro Medical Centre, Scarborough Street, Southport QLD, Australia
- Sep 22, 2024
Job Description
Southport Metro Medical Centre is actively seeking a highly skilled and experienced customer services and administration officer to join our team as a Medical Receptionist. This position plays a vital role as the key front of house representative for our busy medical center.
At Southport Metro Medical, we are committed to attracting the best and brightest individuals who are passionate about providing exceptional healthcare services. Our aim is to establish ourselves as the employer of choice in the region, offering a working culture based on respect, empowerment, and best clinical practices. We believe in creating a supportive environment for our employees and are dedicated to their ongoing education and professional development.
As our medical center continues to expand, we are excited to offer significant opportunities to the right candidate. We value exceptional customer service skills, both in dealing with our clinical and non-clinical teams as well as our patients. Effective verbal and written communication skills are essential for this role, along with a keen attention to detail and a strong team ethic.
The ideal candidate will have a proven track record in administration and customer service, with a solid knowledge of Best Practice, a widely used medical software system. Proficiency in accurate data entry is crucial, as is a good understanding of risk management principles.
While not essential, previous experience as a Medical Receptionist would be highly desirable. Familiarity with Best Practice or similar medical software systems, as well as proficiency in MS Office programs, would be advantageous. Additionally, the ability to work flexible shifts to accommodate our opening hours and business needs is preferred.
If you are a dedicated and skilled professional seeking a challenging and rewarding role as a Medical Receptionist, Southport Metro Medical Centre offers an excellent opportunity to thrive in a supportive and dynamic environment. Join us and contribute to our mission of providing outstanding healthcare services to our community.
We offer a supportive environment and are committed to our employee’s ongoing education and professional development.
Our ongoing expansion brings significant opportunities for the right candidate.
Essential Criteria:
- Exceptional customer service for our clinical and non clinical team and patients
- Well-developed verbal and written communication skills
- Strong attention to detail
- Able to demonstrate strong team ethic
- Experienced Administration and Customer Services officer
- Able to demonstrate solid knowledge of Best Practice
- Well developed accurate data entry skills
- Risk Management knowledge
Desirable Criteria:
- Previous Medical Receptionist experience
- Experience in Best Practice or other Medical Equivalent software
- Experience with associated MS Office programs
- Ability to work flexible shifts to meet the needs of our opening hours and business
Southport Metro Medical Centre holds a special place as the first Medical Centre opened by Momentum Health Australia.
Since our inception, we have proudly nurtured and expanded our loyal patient base, reaching out to the wider community of the Gold Coast. Our commitment to delivering exceptional healthcare services has been unwavering, and we continue to establish ourselves as a trusted and respected medical clinic.
In February 2023, we made the transition to a mixed billing practice, a decision that has been warmly embraced by our patients. This change allows us to offer a broader range of services and cater to the diverse needs of our community. We prioritise the accessibility and affordability of healthcare while maintaining the highest standards of medical practice.
One of the key strengths of our medical center lies in the cohesive and collaborative nature of our team. Our General Practitioners, Nurse Practitioners, and Allied Health Professionals work synergistically, sharing their expertise and insights to provide comprehensive and holistic care to our patients. We believe in the power of interdisciplinary collaboration, recognising that each member of our team plays a crucial role in the well-being of our patients.
Support is at the heart of our practice. Our administration and nursing teams provide essential assistance and support to our clinical professionals, ensuring smooth operations and seamless patient experiences.
We foster an environment where everyone is valued and respected, and where teamwork is celebrated. We believe that by supporting one another, we can create a positive and fulfilling work atmosphere.
We are actively seeking applications and inquiries from General Practitioners, Nurse Practitioners, and other Allied Health Professionals who are passionate about making a difference in the lives of patients. Joining our growing team means becoming part of a dynamic and forward-thinking organisation that values innovation, collaboration, and the delivery of exceptional healthcare services.
At Southport Metro Medical Centre, we offer more than just a job. We offer the opportunity to be part of a remarkable team that is dedicated to improving the health and well-being of our community. We provide a supportive and nurturing environment, where ongoing professional development and growth are prioritised. By joining our team, you will have the chance to contribute to our mission of providing comprehensive and compassionate care to the Gold Coast community.
If you are a dedicated and passionate healthcare professional, we encourage you to reach out to us and explore the exciting possibilities of joining our team at Southport Metro Medical Centre. Together, we can make a meaningful impact on the health and lives of those we serve.
We look forward to working with you.