Practice Manager – Cannonvale Medical Centre

Full time Medical Administration Medical Management

Job Description

Practice Manager – Cannonvale Medical Centre

πŸ“ Location: Cannonvale, QLD
πŸ“Œ Employment Type: Full-Time
πŸ‘©β€βš•οΈ Sector: General Practice | Healthcare Management

About Us

Cannonvale Medical Centre is a patient-focused, community-driven healthcare provider in the stunning Whitsundays region. We are committed to delivering high-quality, compassionate healthcare services, with a strong emphasis on patient care, innovation, and operational excellence.

As part of our continued growth, we are seeking a highly motivated and experienced Practice Manager to lead our dynamic team and oversee the day-to-day operations of our medical centre.

About the Role

As the Practice Manager, you will play a pivotal role in ensuring the smooth, efficient, and compliant operation of Cannonvale Medical Centre. This role requires strong leadership, excellent organisational skills, and a proactive approach to managing a busy healthcare environment.

Key Responsibilities

βœ… Practice Operations & Compliance

  • Oversee the day-to-day operations of the medical centre, ensuring efficiency and high-quality service delivery.
  • Ensure compliance with healthcare regulations, accreditation standards, and workplace health & safety requirements.
  • Implement and monitor policies and procedures to enhance operational effectiveness.

βœ… Financial & Business Management

  • Oversee billing, Medicare compliance, and financial reporting to maintain profitability and sustainability.
  • Manage practice budgets, payroll, and expense control.
  • Identify growth opportunities, implement cost-effective solutions, and drive continuous improvement.

βœ… Staff Leadership & Development

  • Lead, mentor, and support administrative and clinical staff, fostering a positive and productive workplace culture.
  • Oversee staff rostering, training, and performance management.
  • Ensure the team is motivated, engaged, and delivering exceptional patient care.

βœ… Patient Experience & Customer Service

  • Ensure the highest level of patient satisfaction, implementing strategies to improve patient engagement and retention.
  • Manage and respond to patient feedback and concerns professionally and efficiently.

βœ… Technology & Digital Health Integration

  • Manage the practice management software (Best Practice)
  • Oversee telehealth services, digital patient records, and other technological advancements to streamline processes.

About You

We are looking for a dynamic and hands-on leader with a passion for healthcare management and operational excellence.

Essential Criteria:

βœ” Proven experience as a Practice Manager (or similar healthcare leadership role).
βœ” Strong understanding of Medicare, billing processes, and healthcare compliance regulations.
βœ” Exceptional leadership, communication, and problem-solving skills.
βœ” Experience with practice management software (Best Practice).
βœ” Ability to multi-task, prioritise, and manage competing demands in a busy medical environment.
βœ” Financial management experience, including budgeting, payroll, and reporting.
βœ” A passion for delivering high-quality patient care and improving healthcare services.

Desirable Criteria:

βž• Experience working in a general practice or multi-disciplinary medical environment.
βž• Knowledge of telehealth services and digital healthcare innovations.
βž• Qualifications in Practice Management, Business Administration, or Healthcare Leadership.

Why Join Cannonvale Medical Centre?

🌿 Work in a supportive, professional, and forward-thinking medical practice.
πŸ’° Competitive salary package based on experience.
πŸ“ˆ Career progression opportunities in a growing healthcare setting.
πŸ–οΈ Enjoy the beautiful Whitsundays lifestyle while making a meaningful impact in healthcare.
πŸš€ Lead a team dedicated to patient care, innovation, and excellence.

How to Apply

If you are an experienced Practice Manager looking for a rewarding role in a leading medical centre, we’d love to hear from you!

πŸ“© Apply now with your resume and cover letter detailing your experience and why you're the right fit for this role by clicking the Apply Now button

Cannonvale Medical Centre – Committed to Excellence in Patient Care πŸ’™πŸ‘©β€βš•οΈπŸ‘¨β€βš•οΈ

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